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SERVICE QUALITY SURVEYBack

MVPD Service Quality Survey

The purpose of this short survey is to get your opinion of conditions within your neighborhood, as well as the quality of service you received if/when contacted by the Mount Vernon Police Department. The Department makes it a high priority to present a positive and professional manner in any contact with those it serves. Thank you for taking the time to anser the following questions.

1. Are you a Mount Vernon resident?
Yes
No
 
2. You were in contact with the Mount Vernon Police Department because you were:
Reporting a crime?
The victim of a crime?
Arrested for a crime?
Stopped for a traffic violation?
Involved in a program offered by the Police Department?
Other?
 
3. Your contact was with a:
Uniformed Police Officer
Detective
Supervisor
Community Service Officer
Animal Control Officer
Code Enforcement Officer
Office Staff
 
4. Your contact with the Department was:
In person
Via telephone
Through a letter
On the Internet [email]
Other
 
5. My overall impression of the Department was:
Very good
Good
Not so good
 
6. The person with whom I had contact was (check all that apply):
Professional
Courteous
Empathetic
Helpful
Hurried
Rude
Uncaring
Uninterested
Other
 
7. What was your impression of the Mount Vernon Police Department prior to this contact?
Please answer the following questions regarding conditions in your neighborhood.
1. Do you feel safe walking in your neighborhood after dark?
Yes
No
 
2. Please select any of the below-listed items you feel need attention and might make your neighborhood safer and more enjoyable.
Street lighting (more/less)
Speed limit change (higher/lower)
A park or open space for children and public gatherings
Residents patrolling the neighborhood after dark
Police patrolling the neighborhood more frequently
Private security patrolling the neighborhood
Health issues (open sewers, broken glass, exposed wiring)Problem tenants
Abandoned cars and litter
Graffiti
Drug activity
Weeds in sidewalks and curbs
Animal problems
Other
 
3. Are you interested in helping to improve the quality of life in your neighborhood?
Yes
No
 
4. Are you interested in becoming involved in a Police Department program?
Citizen's Academy
Citizens on Proactive Patrol
Retired Senior Volunteer Program
College Internship
Preparatory Academy (high school/college students)
Office Volunteer
 
5. Are you, or do you know someone who would be interested in organizing a Block Watch Group in your neighborhood?
Yes
No
 
If you would like to be contacted to discuss this survey or any related issues, please provide your e-mail address and/or telephone number.
Email:
Telephone #:
Again, thank you for your time.

Calendar of Events
Mount Vernon Farmers Market
5/29/2010 - 10/16/2010
Saturdays, 9am-1pm, downtown Mount Vernon at the revetment. Fresh picked organic & local produce, flowers, plants, locally made cheese, bread, jewelry, soaps & skin care products, and much more!
Wednesday Farmers Market
6/9/2010 - 9/22/2010
1:30-5:30pm, Skagit Valley Hospital. Many of the same farm vendors as the Saturday market, but in a smaller setting. Come visit for a midweek supply of local produce!
Little Mountain Trail Work Parties
8/28/2010 - 12/11/2010
Volunteer trail building at Little Mountain Park is underway. If you're interested in helping please come to a volunteer work party at 10am-4:30pm on August 28, Sept 11 & 25, and additional dates listed in the attached flyer.
4th Annual Fall Fest
9/25/2010
1st Street, 9am-4pm. Expanded Farmer's Market, antique truck & tractor show, children's activities, family workshops, crafts & vendors, and great entertainment!
View All >>